In accordance with the scope of work, and after comprehensive analysis of the situation in the field of labour relations, the Republic Agency for Peaceful Settlement of Labour Disputes introduces a new service SOS MOBBING.

This service is a joint project of the Ministry of Labour, Employment, Veteran and Social Affairs and the Republic Agency for Peaceful Settlement of Labour Disputes. It has arisen as a result of insufficient awareness of both the employees and employers regarding the provisions of the Law on Prevention of Abuse at Work (“Official Gazette of RS” no. 36/2010). Although the Law has been in use for almost six years, it has been shown that employees and employers, despite clearly determined codes of conduct, which are regulated by the Regulations on the rules of conduct of employers and employees regarding the prevention and protection from harassment at work (“Official Gazette of RS” no. 62/2010), do not have all the necessary information on this.
Raising awareness and knowledge about prevention and protection from abuse at work, following clear rules of the legislature, mutually acceptable effects will be accomplished that will contribute to a better working environment, greater employee productivity and, consequently, better performance and higher profits for employers.

By calling the toll-free number 0800-300-601 and selecting the appropriate push-button from 1 to 5, people will get accurate information about what mobbing is and what actions it implies, which models of protection from mobbing are there in the legal system of the Republic of Serbia, i.e. more information about mandatory mediation procedure with the employers, the court proceedings and proceedings before the Republic Agency for Peaceful Settlement of Labour Disputes. Pressing 0 provides for the possibility to discuss the situation in direct communication with the legal department of the Agency.