Activities

Improved capacities of conciliators and arbitrators after a three-day training in Sokobanja

12. 02. 2024.

The training for public speaking skills and raising the visibility of the Republic Agency for Peaceful Settlement of Labor Disputes, which was held from February 7 to 9, 2024 in Sokobanja, was aimed at increasing the communication skills of conciliators and arbitrators and employees of the Agency. The three-day training was carried out as part of the project entitled "Ensuring adequate complaint mechanisms for workers in the automotive, electrical and textile industries", which is a part of the "Global Solidarity Initiative" of the German Development Cooperation, which is implemented by the German Organization for International Cooperation GIZ in cooperation with the International Labor Organization (ILO).

This training was attended by over 60 participants, conciliators, arbitrators, employees of the Agency, as well as directors and guests from the agences for the peaceful settlement of labor disputes from the region, the Republic of Srpska (Bosnia and Herzegovina) and the Republic of North Macedonia. This is only the second training since the establishment of the Agency, which is implemented in a massive way and outside the headquarters, thanks to the financial and logistical support of the mentioned project partners.

In the part of the program realized by Dr. Ivan Jeftović as the lecturer, the participants had the opportunity to master the skills of public speaking through interactive exercises. They were placed in various roles typical of labor disputes and encouraged to look at problems from all angles. In the second part of the program, the audience was presented with a strategic approach to communications by Maja Dželatović and Sonja Nenić Andreev from the “PR Mind” agency for communications and public relations. During this section of the program, conciliators and arbitrators were introduced to the activities that they themselves could carry out in order to present their work to the local community, which is one of the Agency's important communication goals.

All participants of this excellent training were given the opportunity to actively participate in discussions, to give their comments and present their observations, all with the aim of bringing the Agency closer to as many citizens as possible and to continue to be a key institution for quick, efficient and free resolution of disputes ranging from mobbing and discrimination through various material disputes to the amendment and application of collective agreements.