Activities

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22 Apr

All arbitrators and conciliators as well as social partners and associates of the Agency interested in immunization against COVID-19 should fill in the form posted at the eGovernment portal at the following link:

https://euprava.gov.rs/usluge/6224

15 Mar

On 15 March 2021 the Minister of Labour, Employment, Veterans and Social Affairs, Prof. dr Darija Kisić Tepavčević visited the Republic Agency for Peaceful Settlement of Labour Disputes and attended the presentation of results of five years of operations of the SOS mobbing hotline project.

Results of five years of operations of the SOS mobbing hotline were presented by Dr Ivica Lazović, deputy Director of The Republic Agency for Peaceful Settlement of Labour Disputes.

The SOS mobbing hotline is a joint project of the Ministry of Labour, Employment, Veterans and Social Affairs and the Republic Agency for Peaceful Settlement of Labour Disputes. In five years of operation of the 080-300-601 hotline 5,077 calls were registered.

„This is a fairly large number of citizens to whom legal aid was provided“, said Mr Ivica Lazović, Deputy Director of the Agency, adding that out of the total number of calls in 643 cases legal aid was requested, and the Agency participated in about 550 proceedings.

„Nobody should suffer any form of harassment, including mobbing in working environment, and the Republic Agency for Peaceful Settlement of Labour Disputes is there to help all to resolve problems relating to any form of harassment,” said Prof. Dr Kisić Tepavčević.

Prof. Dr Kisić Tepavčević also said that there are two key regulations for protection of mobbing at workplace - Law on Prevention of Harassment at Workplace, whereby everybody who believe that they suffer harassment may raise a procedure before the employer, without any third-party mediation, and if this fails, they can appeal for court protection; and there is the Law on Peaceful Settlement of Labour Disputes enabling mediation of a third party, i.e. the Agency.

The Minister, Prof. Dr Kisić Tepavčević, emphasized that the proceeding before the agency are free of chare, and that the aim of the process is to reach a solution peacefully with agreement of all parties involved.

„We appeal to all of our citizens who believe that they are exposed to any form of harassment at their workplace, to ask for legal aid using the institutional mechanism that proved to be the best and most effective“, said Kisić Tepavčević.

Kisić Tepavčević reminded us that the SOS mobbing hotline was open as a result of cooperation of the Ministry of Labour, Employment, Veterans and Social Affairs and Republic Agency for Peaceful Settlement of Labour Disputes, providing the way for all citizens to obtain an appropriate legal advice and guidance on how to reach an appropriate solution peacefully.

Serbia has put in place excellent mechanisms for protection of employees from harassment at work, asserted jointly Prof. Dr Darija Kisić Tepavčević, Minister of Labour, Employment, Veterans and Social Affairs and Dr Ivica Lazović, Deputy Director of the Republic Agency for Peaceful Settlement of Labour Disputes at the presentation of five years of the SOS mobbing hotline project.

01 Mar

The Republic Agency for Peaceful Settlement of Labour Disputes mediated in signing of the Recommendation on peaceful settlement of collective labour dispute at „Dijamant“ A.D. Zrenjanin that was signed on 26 February 2021.

The Recommendation on peaceful settlement of collective labour disputes at „Dijamant“ A.D. Zrenjanin was submitted by the employer, and the trade union decided to agree to conduct the procedure peacefully before the Agency. Collective agreement with the employer was the subject matter of the dispute.

Jasmina Čuturilo was assigned the attending conciliator. The conciliator, in compliance with the law, set up the Conciliatory Board. After four meetings of the Conciliatory Board the parties reached an agreement and the dispute was resolved peacefully by signing of the Recommendation on peaceful settlement of the collective labour dispute. Thus, people at „Dijamant“ A.D. Zrenjanin have shown once again how to conduct a social dialogue between employees and employers, deciding to resort to peaceful settlement of the collective labour dispute in line with the recommendation of the Government of the Republic of Serbia, to resolve labour disputes peacefully.

23 Feb

The Republic Agency for Peaceful Settlement of Labour Disputes will provide operational support to the multidisciplinary working group for drafting the Law on Forced Disappearances. This piece of legislation will regulate the legislative aspects of the missing persons issues in a systematic, comprehensive and multidisciplinary manner. This is yet another law from the set of regulations within the purview of the Ministry of Labour, Employment, Veterans and Social Affairs supported by the Agency that provides its capacities, on the basis of practice and experience.

The first meeting of the working group for drafting the Law on Forced Disappearances was held on 23 February 2021 at the „Srbija“ Palace and was opened by the Minister of Labour, Employment, Veterans and Social Affairs, Prof. Dr Darija Kisić Tepavčević with numerous experts and representatives of governmental bodies and civil sector in attendance.

22 Feb

At the 14th regular meeting of the standing task force for collective negotiations and peaceful settlement of labour disputes of the Social and Economic Council of the Republic of Serbia held on Monday, 22 February 2021 the information on the activities of the Republic Agency for Peaceful Settlement of Labour Disputes in 2019 and 2020 was discussed. The standing task force has adopted a position proposing the Social and Economic Council to examine and adopt the information commending the efforts of the Republic Agency for Peaceful Settlement of Labour Disputes at the time of Covid-19 pandemic to implement activities established under the law in all procedures of peaceful settlement of labour disputes.

The meeting was chaired by Dragica Mišlјenović from the „Nezavisnost“ Trade Union, and attended by Dušan Petrović, secretary of the Social and Economic Council of the Republic of Serbia, Aleksandar Marković from the Association of Independent Trade Unions of Serbia (SSSS), Jelena Jevtović from the Serbian Association of Employers (UPS) and Dragana Kralј from the Ministry of Labour, Employment, Veterans and Social Affairs. Mr Ivica Lazović, Deputy Director of the Agency presented the information on activities of the Republic Agency for Peaceful Settlement of Labour Disputes relating to registries of data and other issues relevant for procedures of peaceful settlement of labour disputes in 2019 and 2020.

18 Jan

The Republic Agency for Peaceful Settlement of Labour Disputes has adopted the 2021 Professional Development Program for arbitrators and conciliators.

The professional development program aims at continuous improvement of skills and knowledge with conformance of practices of arbitrators and conciliators in the area of peaceful settlement of labour disputes, which is an important prerequisite for further development of the concept of peaceful settlement of labour disputes in practice, and accordingly effective protection in the area of labour law in the Republic of Serbia.

The Program envisages tree training courses for arbitrators and conciliators as well as special individual trainings. In addition to these, the Agency shall make efforts to organize more courses in 2021 with expert support of the International Labour Organization (ILO).

You can download the 2021 Professional Development Program for arbitrators and conciliators by a click to this LINK.

15 Dec

In the Institute for emergency medical services "Kragujevac", the employees and the management made a joint decision to resolve labor disputes regarding the manner of payment of salaries for the previous period, in a peaceful way in the procedure before the Republic agency for peaceful settlement of labor disputes. With this joint decision, the employees and the management acted in accordance with the recommendation of the Government of the Republic of Serbia that in order to reduce the costs of proceedings, the users of public funds resolve labor disputes peacefully.

174 joint proposals for initiating the procedure of peaceful settlement of labor disputes will be submitted to the Republic agency for peaceful settlement of labor disputes. This is another example of good practice that individual labor disputes are resolved peacefully rather than in court proceedings. In this way, unnecessary court and other costs for both employees and the employer will be avoided, and employees will reach arbitration decisions within 30 days, which are the same legal force as final court judgments.

04 Dec

Through the Republic agency for peaceful settlement of labor disputes in the Clinical hospital center "Zvezdara" on December 4, a collective labor dispute was resolved with the New health union of Serbia and the employer over the implementation of the Special collective agreement for health institutions founded by the Republic of Serbia, autonomous province and local self-government ("Official Gazette of RS" No.106/2018).

A Recommendation on the manner of resolving a collective labor dispute was signed, and on the basis of which an Agreement on the settlement of a collective labor dispute will be drafted, which reached an agreement on all contenious issues. Representatives of the employer in CHC "Zvezdara" and the New trade union of CHC "Zvezdara" showed how the social dialogue between employees and the employer is conducted in the appropriate manner, deciding on the procedure of peaceful resolution of collective labor disputes in accordance with the recommendation of the Government of the Republic of Serbia that disputes sholud be resolved peacefully.

02 Oct

On 2 October 2020, the first interactive webinar for conciliators and arbitrators in 2020 was held to address new case law in the field of labour disputes, managed by the judge of the Constitutional Court of Serbia, Lidija Đukić.

Taking into account the recommended measures of the competent authorities in order to prevent the spreading of the infectious disease COVID-19, the Agency decided to organize webinars - video conferences that are held over the Internet in real time this year, instead of the usual interactive seminars.

The first interactive webinar was opened by the Agency’s Director, Mile Radivojević, who introduced the conciliators and arbitrators to the latest developments in the work of the Agency, and Judge Lidija Đukić presented several examples from the case law that arbitrators and conciliators could discuss.

The interactive webinar was organized for the purpose of ensuring further professional development of conciliators and arbitrators, as well as direct exchange of relevant experience and examples of good practice.

You may watch a video of the webinar HERE.

30 Sep

On Monday 28 September 2020, the Agreement on Cooperation between the Faculty of Law of the University of Niš and the National Agency for the Peaceful Settlement of Labour Disputes was signed. The goal of the Agreement is to establish the cooperation between the signatories, which will contribute to the development and improvement of the capacity of the National Agency for the Peaceful Settlement of Labour Disputes and the Faculty of Law. By signing the agreement, opportunities were created for additional training of conciliators and arbitrators and promotion of the institute of peaceful resolution of individual and collective labour disputes among students, as well as for the exchange of information and experience, participation in projects, organization of seminars and meetings of mutual interest.

The agreement was signed by the director of the National Agency for the peaceful settlement of labour disputes, Mile Radivojević and the dean of the Faculty of Law, University of Niš, Goran Obradović MD/PhD, who is also one of the conciliators and arbitrators from the Directory of Conciliators and Arbitrators of the Agency. The signing of the agreement was also attended by the Vice Dean for Scientific Research and Material and Financial Operations, Marko Dimitrijević, PhD, the Vice Dean for Teaching, Anđelija Tasić, PhD, and the Deputy Director of the National Agency for the Peaceful Settlement of Labour Disputes, Ivica Lazović, PhD.

16 Sep

The collective labor dispute that arose on the occasion of the conclusion of the collective agreement in JKP “Vodovod“ Vlasotince ended on September 14, 2020 with a joint Agreement on the peaceful resolution of the dispute. The procedure of peaceful resolution of a collective labor dispute before the Republic agency for peaceful settlement of labor disputes was initiated by the Labor union organization of JKP "Vodovod" Vlasotince (Independent labor union).

Representatives of the employer JKP "Vodovod", the Labor union organization JKP "Vodovod" and the local self-government of the Municipality of Vlasotince, signed a joint Agreement on the peaceful resolution of the dispute by which they agreed to enter into negotiations and conclude a Collective agreement for public utility activities in the Municipality of Vlasotince.

In this way, in Vlasotince, the representatives of the employer, Labor union and local self-government gave another example of how to conduct social dialogue, deciding on the procedure of peaceful resolution of collective labor disputes, and in accordance with the recommendation of the Government of the Republic of Serbia, before the Republic agency for peaceful settlement of labor disputes.

27 Aug

At the Faculty of Medical Sciences in Kragujevac, the parties to the dispute, with the mediation of the Republic agency for peaceful settlement of labour disputes, came to a joint recommendation on how to resolve a collective labor dispute, which was unanimously adopted and signed by the Conciliation Committee.

The procedure before the Agency was conducted on the occasion of the strike of the employees, but after only two discussions, a joint recommendation was established which recommends the ways of resolving all disputable issues.

The employer and the employees of the Faculty of Medical Sciences in Kragujevac have once again confirmed that the best way to resolve labor disputes is before the mediators and arbitrators of the Republic agency for peaceful settlement of labour disputes.

17 Aug

The collective labour dispute regarding the exercise of the right to determine the representativeness of the union with the employer in the company “Autoprevoz” from Kikinda ended with the Recommendation on the peaceful settlement of the dispute and the signing of the Agreement on resolving the dispute between the founder, employer and the union. The procedure for the peaceful resolution of a collective labour dispute before the National Agency for the Peaceful Settlement of Labour Disputes was initiated by the Branch Trade Union of Public Transport and Utility Services “Nezavisnost”.

Once again the representatives of the employer, founder and the unions in the company “Autoprevoz” from Kikinda gave an example that a social dialogue between employees and the employer, through the procedure of peaceful resolution of labour disputes and in accordance with the recommendation of the Government of the Republic of Serbia, could be used for resolving disputes.

22 Jul

In Gornji Milanovac, with the adoption of arbitration decisions in the elementary school "Sveti Sava", all individual procedures regarding the long-term dispute over the payment of compensation for the costs of arrival and departure from work were successfully completed.

Proposals for peaceful resolution of individual labour disputes were submitted to the Republic agency for peaceful settlement of labour disputes on the occasion of determining the right to payment of compensation for arrival and departure from several schools in Gornji Milanovac, including the Economics and trade school "Knjaz Milos", Technical School "Jovan Zujovic", elementary school "Kralj Aleksandar I", elementary school "Momcilo Nastasijevic" and elementary school "Sveti Sava".

The employees and the employer agreed that these procedures should be resolved peacefully, and they were successfully resolved before the Agency in several joint proceedings in the previous period.

In this way, unnecessary court and other costs for both the employer and the employees have been avoided. Employees in education and their management in Gornji Milanovac have given a good example of socially responsible behavior where individual labour disputes are resolved amicably, and not in expensive court proceedings.

22 May

The Director of the Republic agency for the peaceful settlement of labor disputes, Mile Radivojević, attended the 96th regular session of the Social and Economic Council on Friday, May 22, 2020, in Belgrade. The session was chaired by the Minister of Labor, Employment, Veterans' Affairs and Social Affairs, Zoran Đorđević, and the highest representatives of the social partners were present. After the adoption of the Work plan of the Social and Economic Council for 2020, the representatives of the state administration bodies informed the attendees about the measures taken during the state of emergency and the measures that will be taken in the following period. Mr. Radivojević also addressed the audience, emphasizing that the work of the Agency was harmonized with the Government's recommendations and the development of the epidemiological situation, and citizens and service users were informed about all of the above through an online presentation and emergency telephone numbers and e-mail addresses were provided. During the state of emergency, 57 new proposals for peaceful settlement of labor disputes were submitted to the Agency, legal advice was provided by telephone, via the "SOS Mobbing" emergency line and e-mail in 208 cases, and 36 arbitration proceedings were resolved and over 50 different acts were made. However, during the state of emergency, epidemiological measures were respected and there was no admission of parties to official premises and direct contacts. He pointed out that in the following period, the Agency will adhere to epidemiological recommendations. A detailed Report on the work of the Republic agency for the peaceful settlement of labor disputes during the state of emergency is available at the following link: SЕС Report

12 May

The National Assembly of the Republic of Serbia passed the Decision on the abolition of the state of emergency ("Official Gazette of RS" no. 65/20) by which the state of emergency was lifted on May 7, 2020. However, the Decision on declaring the infectious disease COVID-19 caused by the SARS-CoV-2 virus a contagious disease ("Official Gazette of RS", no. 23/20) and the Order on declaring the epidemic of infectious disease COVID-19 "Official Gazette of RS" no. 37/20) are still in force, so that the abolition of the state of emergency does not stop the application of epidemiological measures for the protection of the population from infectious diseases, especially those related to prevention measures. In accordance with the stated decisions, the work of the Agency was normalized as of May 11, 2020, and all employees returned to their regular jobs at the headquarters. However, in order to reduce the risk of infection and the spread of infectious disease, the usual prevention measures are applied, direct contacts are avoided, especially with people who have symptoms of colds and flu, upon entering the premises of the Agency, the control is intensified, measuring body temperature is obligatory and hand disinfection is obligatory for all (employees and visitors), handshaking and other forms of direct contact should be avoided, and if direct contacts are necessary then it is obligatory for all participants to wear protective masks. While working with clients, communication via telephone, internet, conference calls is preferred.

Work activities that require group meetings, such as conciliation and arbitration, will be organized so that the following measures are applied: make sure to avoid handshaking and other forms of direct contact during the meeting; it is mandatory for all participants in the meeting to wear protective masks; make sure to limit the number of people present in such a way as to ensure the physical distance between the participants and be sure to use larger rooms to allow a physical distance of two meters between the participants; ventilate and disinfect the premises (work surfaces, handles, etc.) before and after the meeting; limit the duration of meetings to 20 minutes; use only bottled water at the meeting without a glass or with disposable packaging.

We also emphasize the need for social responsibility and compliance with all prevention measures of each individual.

In accordance with the development of the epidemiological situation in the Republic of Serbia, the organization of work processes will be corrected.

18 Mar

Citizens are informed that during the state of emergency declared by the Decision on declaring a state of emergency ("Official Gazette of RS", no. 29/2020) from 15.3.2020 it is necessary that in the proceedings before this Agency we all respect the general instructions and recommendations of the authorities responsible for monitoring the situation and directing and coordinating activities in an emergency situation due to the spread of the infectious disease COVID-19.

For the purpose of prevention, all activities in conciliation and arbitration proceedings should be organized in accordance with the epidemiological situation, and measures should be considered and taken at every opportunity to reduce any risk of transmission of the infection.

In the work of the Agency, communication by telephone, internet, conference calls, etc. is preferred, and in case of holding the necessary meetings, there are no handshakes and cordial greetings; meetings are organized with a maximum of four people lasting up to a maximum of 20 minutes; the physical distance between the participants must be at least one meter; before and after the meeting, the premises are ventilated and disinfected; hand disinfectants, masks and other appropriate and recommended means are used.

The on-call service of the Agency during the state of emergency will be 064 / 8900-079 as well as the e-mail address kabinet@ramrrs.gov.rs

In accordance with the development of the epidemiological situation in the Republic of Serbia, this notification will also be corrected.

02 Mar

The collective labor dispute regarding the implementation of the collective agreement in JMU "Radio-Television of Serbia" ended on February 28, 2020 with the Recommendation on the peaceful settlement of the dispute. The procedure of peaceful settlement of a collective labor dispute before the Republic agency for peaceful settlement of labor disputes was initiated by the Independent professional trade union of FTV Workers Serbia. Employer representatives of the JMU "RTS" and the Independent trade union of FTV Workers Serbia - showed how to conduct social dialogue between employees and employers, deciding on a procedure for peaceful settlement of collective labor disputes, and in accordance with the recommendation of the Government of the Republic of Serbia, that these disputes should be resolved amicably before the Republic agency for peaceful settlement of labor disputes.

29 Jan

The Republic agency for the peaceful settlement of labor disputes has adopted, for the fourth time, the Program of special professional training of conciliators and arbitrators for 2020.

The aim of this professional training program is to continuously improve the skills and knowledge and unify the practices of conciliators and arbitrators in the field of peaceful settlement of labor disputes, which is an important prerequisite for further development of the institute of peaceful settlement of labor disputes in practice, and thus effective labor protection in Serbia as well.

This Program plans the realization of two interactive trainings for conciliators and arbitrators and special individual trainings. In addition to the above trainings, the Agency will strive to organize other trainings in 2020 with the expert support of the International Labor Organization (ILO) as well as citizens' associations such as the Development and Cooperation Initiative.

You can download the special professional training program for conciliators and arbitrators for 2020 by clicking on the LINK

23 Dec

With the help of Republic agency for peaceful settlement of labor disputes in the Institute for psychophysiological disorders and speech pathology "Prof. Dr. Cvetko Brajović” on December 18, the collective labor dispute of the employer with the New trade union of health workers Serbia over the conclusion of a collective agreement with the employer was resolved. A recommendation on the manner of resolving a collective labor dispute was signed, as well as an Agreement on resolving a collective labor dispute, which reached an agreement on disputed issues. Employer representatives in the Department of psychophysiological disorders and speech pathology "Prof. Dr. Cvetko Brajović "and the New trade union of health workers Serbia - New trade union of the Institute for psychophysiological disorders and speech pathology "Prof. Dr. Cvetko Brajović”, as well as the Trade union of employees in healthcare and social protection Serbia - Trade union organization of employees in the Institute for psychophysiological disorders and speech pathology“ Prof. Dr. Cvetko Brajović ", showed how the social dialogue between employees and employers is conducted in the right way, deciding on the procedure of peaceful settlement of collective labor disputes in accordance with the recommendation of the Government of the Republic of Serbia, to resolve disputes peacefully.

23 Dec

Within the signed Agreement on cooperation with the Faculty of Law, University of Belgrade, the Republic agency for peaceful settlement of labor disputes had the pleasure of welcomingfinal year students of the Faculty of Law, University of Belgrade for the second time on Friday, December 20, 2019. The visit was led by the professor at the Faculty of Law, Assistant Professor Dr. Filip Bojić. Deputy Director Dr. Ivica Lazović informed the students about the regulations that regulate the peaceful settlement of labor disputes, the legal institute of peaceful settlement of labor disputes, its advantages in relation to the procedure before the court, the organization and the competencies of the Agency. Dragana Andonovska spoke to the students about the practical experiences in the work of the Agency and mentioned some practice examples. The introduction to the work of the Agency ended with a conversation with students, in which students asked questions and expressed their opinions and dilemmas about alternative forms of resolving labor disputes in the Republic of Serbia.

06 Nov

On November 5, 2019, the National Agency for Peaceful Settlement of Labour Disputes signed a Recommendation on the Method of Settling a Collective Dispute Concerning the Conclusion of a Collective Agreement in “Air Serbia”. The collective labour dispute was initiated at the proposal of the Trade union of commercial, economic, legal officers of “Air Serbia”. The employer accepted that this case be settled amicably in proceedings before the Agency. The subject of the dispute was the conclusion of a collective agreement with the employer. The Conciliation Committee reached an agreement on the disputed issues, and this process was concluded peacefully, with the parties to the dispute signing the Recommendation on how to resolve the collective dispute regarding the conclusion of the Collective Agreement in “Air Serbia”. The representatives of the employer “Air Serbia” and of KEPR Trade Union showed that the social dialogue between employees and the employer was conducted properly, opting for a collective labour dispute settlement procedure, in accordance with the recommendation of the Government of the Republic of Serbia, to resolve these disputes by institutional mechanisms.

28 Oct

On Friday, October 25, at 10am, the Agency had a roundtable discussion on “Mobbing - how to find a solution” in the hall of the 3A at Belgrade Fair, at the stand of the Ministry of Labour, Employment, Veteran and Social Affairs. The roundtable discussion was attended by Deputy Director of the Agency, Ivica Lazović and conciliators and arbitrators, Dejana Spasojevic Ivančić and Vera Kondić. The attendees were introduced to the emerging forms of mobbing in practice and the legal possibilities to overcome it in the Republic of Serbia. They talked about the advantages and disadvantages of all forms of legal protection against abuse at work and how to find the best solution. All the advantages of the procedure before the Agency following the amendment of the Law on Peaceful Settlement of Labour Disputes with regard to Discrimination and Abuse at Work were particularly emphasized. It was also emphasized that these changes contributed to a more efficient and sustainable resolution of procedures related to abuse. Attendees were also presented the SOS Mobbing Agency’s telephone service at 0800-300-601 and the features it offers. The attendees had numerous questions, so the roundtable on “Mobbing - How to Reach a Solution” ended with a conversation and interaction of all participants.

24 Oct

The National Agency for Peaceful Settlement of Labour Disputes participates in the 64th Belgrade International Book Fair and the 2nd J=DNAKI Fair to be held at the Belgrade Fair between October 23 and 27, 2019. With the support of the Ministry of Labour, Employment, Veteran and Social Affairs, the Agency’s representatives will inform visitors daily about the Agency’s competencies and practices at its info-desk in the Belgrade Fair’s 3A Hall within the open space booth. Visitors will also receive accurate information on individual and collective labour disputes that can be resolved in the proceedings before the Agency. Also, the Agency will have a roundtable discussion on “Mobbing - how to find a solution” on Friday 25 October, at 10am in the Belgrade Fair’s 3A hall, at the stand of the Ministry of Labour, Employment, Veteran and Social Affairs. The Ministry of Labour, Employment, Veteran and Social Affairs will be presenting itself at the 64th Belgrade International Book Fair under the banner J=DNAKI in the Hall 3A, all with the aim of presenting and informing the public about the competences, services and activities they offer within this sector to improve quality of life for all citizens. We invite you to support our roundtable on Friday 25 October, at 10 o’clock, as well as the initiatives of the Ministry of Labour, Employment, Veteran and Social Affairs and by your direct engagement contribute to further affirmation of the principle of equality.

21 Oct

The expert meeting “The most common problems in practice in the procedures for peaceful settlement of labour disputes” organized by the Social and Economic Council of the Republic of Serbia, was held on Friday, October 18, 2019. The expert meeting was organized with the aim of introducing to the expert public the most common problems in practice in the procedures for peaceful settlement of labour disputes, and especially the collective labour disputes and to harmonize the practice of the conciliators and arbitrators of the National Agency for Peaceful Settlement of Labour Disputes. Senior representatives of the line ministry for labour employment, veterans and social affairs, Minister and Chairman of the Social and Economic Council of the Republic of Serbia Mr. Zoran Đorđević, State Secretary Bojana Stanić, top representatives of social partners, Zoran Stoiljković from UGS “Nezavisnost” as well as representatives of the Union of Serbian Employers, Association of Independent Trade Unions of Serbia, Director of the National Agency for Peaceful Settlement of Labour Disputes, Mile Radivojević and conciliators and arbitrators of the Agency, as well as representatives of the Permanent Working Body for Collective Bargaining and Peaceful Settlement of Labour Disputes and the Permanent Working Body for legislation attended this expert meeting. Minister of Labour, Employment, Veteran and Social Affairs and Chairman of the Social and Economic Council of the Republic of Serbia, Zoran Đorđević opened an expert meeting where he emphasized that the Agency for Peaceful Settlement of Labour Disputes finally performed its true role during previous years, which the Government of Serbia had actively advocated for. He pointed out that the existence of the Agency is of great interest for all our citizens and the state, but also vital for social dialogue, since this dialogue was one of the priorities of the Government of Serbia. He pointed out that in the previous period we had an amendment to the Law on Peaceful Settlement of Labour Disputes, which expanded the Agency’s capacities to operate and passed the Code of Ethics for Conciliators and Arbitrators for the first time. He also pointed out that conciliators and arbitrators were very dedicated to their work and emphasized that it was necessary and that if they encountered certain problems during their work, they should present the same to the competent ministry, and conferences like this were just an opportunity to do so that that certain amendments to laws and by-laws could be made to make them more efficient. According to him, this year the Agency had twice as many cases as compared to last year, and even 10 times more than in the period from 2010 to 2014. As he pointed out, the Agency saved time and money, and did well for our citizens. Director of the National Agency for Peaceful Settlement of Labour Disputes, Mile Radivojević presented the data on the Agency’s work since the beginning of this year, according to which 2,194 proceedings were solved before the Agency to date, 32 of which accounted for collective and the rest accounted for individual disputes. Out of more than 2,123 individual disputes, 2,098 were related to material disputes, six were related to employment termination, 15 disputed were related mobbing. 1,796 were resolved, of which 946 were related to payment of expenses for coming and going from work, 679 to payment of wages and salaries, 77 disputes were related to reimbursement for manufacturing during work and 12 disputes were related to jubilee awards”, said the director, adding that 230 proceedings were ongoing, and that most of the settled labour disputes were resolved to mutual satisfaction - both by the employer and the employee. “These data are in favour of the fact that the Agency becomes more recognizable in the system of labour and legal protection over time, and in time it will be even more recognizable and better”, he concluded. Council member and president of UGS “Nezavisnost” Zoran Stojiljkovic said that the Agency wass very important as an institution of modern democratic industrial relations and attempts to reduce conflict tensions and costs of industrial conflicts, as well as to reach a solution in a way that was institutionalized by mediation and arbitration.