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06. February 2024.

On Tuesday, February 6, 2024, at the premises of the Agency in Belgrade, an agreement was signed between the Republic Agency for Peaceful Settlement of Labor Disputes and the office of provincial ombudsperson. Agreement was signed by Assoc. Prof. Dr Dragana Ćorić, the Provincial Ombudsperson, and Dr Ivica Lazović, the Agency Director.

On the occasion Dr Lazović pointed out that the agreement will contribute to better and more efficient protection of labor rights of all employees on the area of AP Vojvodina. At the same time, he highlighted the advantages for workers and employers resulting from the resorting to this extrajudicial method of settlement of labor disputes in comparison to conducting time-consuming and expensive judicial proceedings. Dr Lazović underlined that it is necessary for all of us together to actively promote peaceful settlement of labor disputes.

Assoc. Prof. Dr Dragana Ćorić, the Provincial Ombudsperson, confirmed that the agreement will enable faster and easier resolution of labor disputes with assistance of conciliators and arbitrators while simultaneously getting higher level of protection of the labor rights on the province level. She concluded her presentation saying that in addition to citizens, it is also important that employers, as the stronger party in disputes, also understand and acknowledge advantages associated with this concept.

31. January 2024.

On Wednesday, January 31, 2024 at the Niš City Hall, the Republic Agency for Peaceful Settlement of Labor Disputes signed a Cooperation Agreement with the office of regional ombudsperson in Niš. The Agreement was signed by the regional ombudsperson in Niš, Katarina Mitrovski and the Agency Director, Dr Ivica Lazović. Dragana Sotirovski, the Mayoress of the City of Niš also attended the agreement signing.

On this occasion, the Agency Director, Dr Ivica Lazović, expressed his appreciation of the recognition of importance of the concept of peaceful settlement of labor disputes shown by the citizens of Niš and its surroundings by a large number of cases conducted before the Agency. At the same time, Dr Lazović underlined that it is necessary to promote extrajudicial mechanisms of protection of workers rights so that a larger number of people can learn about the benefits associated with them. He presented the work and competencies of the Agency to the audience briefing them on the results achieved in the previous period.

Dragana Sotirovski, the Niš Mayoress, pointed out that this agreement will benefit the citizens enabling faster, easier and more efficient resolution of labor disputes assisted by conciliators and arbitrators, without resorting to judicial proceedings, while employees will get a higher degree of protection of their rights on the local level. Katarina Mitrovski, the regional ombudsperson for the City of Niš also recognized that resolution of disputes before the Agency is much cheaper for the City and for individuals alike.

31. January 2024.

for protection of labor rights before the Republic Agency for Peaceful Settlement of Labor Disputes were presented. The conference was organized within a project representing a part of "Initiative for Global Solidarity" of the German Development and Cooperation Ministry implemented by the German Organization for International Cooperation (GIZ) in cooperation with International Labor Organization (ILO) in Serbia.

As at the previous conference, Dr Ivica Lazović, the Agency Director introduced the audience to the work and competences of the Republic Agency for Peaceful Settlement of Labor Disputes. A large number of representatives of unions from the Nišavski District and south of Serbia had an opportunity to learn more about alternative mechanisms for protection of labor rights and opportunities to implement these mechanisms.

Using examples from practice, Dr Lazović illustrated efficiency and effectiveness of solutions for resolving labor disputes before the Agency. In continuation, the participants had an opportunity to ask questions and join the discussion in order to understand the concept of peaceful settlement of labor disputes better and resolve all concerns of our citizens.

In addition to the above, in her presentation, Jelena Čanović Spasojevic from the Law School of the University of Kragujevac provided an opportunity for participants to learn about the application and content of new regulations on due diligence in supply chains, importance of these for their companies and trade unions organizations; Danijela Ristovski from the office of Commissioner for Equality Protection talked about protection from discrimination. The event was also attended by high union representatives, Zoran Marković on behalf of SSSS, and Miloš Miljković of behalf of UGS "Nezavisnost".

26. January 2024.

On the meeting entitled "CAF Open Day in Serbia" held on January 25 in Novi Sad, the Republic Agency for Peaceful Settlement of Labor Disputes received a prestigious certificate of quality acknowledgment, the "Effective CAF User Label". The Director of the Regional School of Public Administration (ReSPA), Maja Handjiska-Trendafilova, awarded the Certificate to our Agency. This institution in cooperation with the Ministry of Public Administration and Local Self-government of the Republic of Serbia organized the event.

On the occasion, it has been pointed out that the Agency is the first institution in the Republic of Serbia awarded this certificate and the second in the Western Balkans, so that its contribution to the promotion of quality enhancement through the self-assessment process is very important. Reaching the level of excellence in delivery of services to our citizens and business sector is the priority of the public sector. The Agency is one of good examples that confirms its mission by commitment. The CAF process of quality promotion was implemented in the Republic Agency for Peaceful Settlement of Labor Disputes in accordance with all prescribed guidelines, while the activities have been systematically monitored along with continuous measurement of effects of the applications.

Dr Ivica Lazović, the Director of the Republic Agency for Peaceful Settlement of Labor Disputes thanked the Ministry of Public Administration and Local Self-government of the Republic of Serbia, Regional School of Public Administration (ReSPA), KDZ organization and external consultants for their generous support without which this achievement would not be possible. He emphasized that this certificate is only a beginning, and that the Agency must continuously work on the promotion of their own services to meet requirements of its beneficiaries. Dr Lazović also said that the Agency will work more intensively on the promotion of the CAF model of quality management among other institutions since this can be beneficial to all.

In addition to the Agency representatives, the list of speakers included Čedomir Rakić, the state secretary in the Ministry of Public Administration and Local Self-government of the Republic of Serbia, Maja Handjiska Trendafilova, Director of the Regional School of Public Administration (ReSPA), Nick Thijs on behalf of OECD SIGMA, and many others. This event gathered a large number of CAF practitioners from region and the EU who actively discussed on advantages of implementation of the CAF model of quality management in institutions of the Western Balkans countries.

17. January 2024.

On Wednesday, January 17, 2024 the Republic Agency for Peaceful Settlement of Labor Disputes signed a Cooperation Agreement with local ombudsperson for the City of Kragujevac. The Agreement was signed by the Agency Director, Dr Ivica Lazović, and local ombudsperson for the City of Kragujevac, Jelena Milivojević. The signing was also attended by Miroslav Petrašinović, a member of the Kragujevac interim administration and Gordan Damnjanović, member of the interim administration commission.

On the occasion Mister Lazović noted that it was very important to establish cooperation between public bodies to be able to respond to needs of the citizens better and more efficiently. He also pointed out that procedures for peaceful settlement of labor disputes should be promoted more and explained better to our citizens because employees do not appreciate them enough. When employees experience a labor dispute they regularly address the court, and only few resort to alternative methods such as conciliation and arbitration. In continuation, Dr Lazović introduced the audience to the work and competences of the Agency and highlighted the advantages brought about by peaceful settlement of labor disputes in comparison to judicial procedures.

The local ombudsperson for the City of Kragujevac, Jelena Milivojević, points out that labor disputes are quite common in judicial practice of Kragujevac, especially in the public sector, and that citizens should be directed to alternative methods of labor dispute settlement, which will be promoted by the current agreement.

Finally, a large number of attending representatives of unions and employees of local companies had an opportunity to ask questions and resolve all concerns about initiating and conducting the case before Agency.

17. January 2024.

On the fourth conference on appeals mechanisms which was held in Kragujevac on January 17, 2024, possibilities for protection of labor rights before the Republic Agency for Peaceful Settlement of Labor Disputes were presented. The conference was organized within a project representing a part of "Initiative for Global Solidarity" of the German Development and Cooperation Ministry implemented by the German Organization for International Cooperation (GIZ) in cooperation with International Labor Organization (ILO) in Serbia.

The Agency Director, Dr Ivica Lazović, introduced the audience with the work and competences of the Republic Agency for Peaceful Settlement of Labor Disputes. A large number of representatives of unions from whole Šumadija had an opportunity to ask questions and resolve all concerns about possibilities that these mechanisms offer.

Dr Lazović presented some examples illustrating efficiency and effectiveness of solutions in cases resolved by the Agency. In continuation, the participants had an opportunity to ask questions and join the discussion in order to understand the concept of peaceful settlement of labor disputes better and resolve all concerns of our citizens.

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